How do I deposit funds? +
Go to Deposit page and choose M-Pesa, bank card, or crypto. M-Pesa deposits reflect instantly. Card deposits take 1–5 minutes. Crypto deposits depend on network confirmations.
What is the minimum trade amount? +
The minimum trade is $0.35 USD or KES 45. You can trade in USD or KES. The minimum lot size is 0.01.
How long do withdrawals take? +
M-Pesa withdrawals are processed within 5 minutes. Bank withdrawals take 1–3 business days. Crypto withdrawals are sent within 30 minutes after verification.
Is my money safe on EliteTrader? +
Yes. Client funds are held in segregated accounts separate from company funds. We use 256-bit SSL encryption on all transactions. 2FA is available on your account settings.
How do I start trading with demo funds? +
Register a free account and you automatically receive KES 7,000 in demo funds. Practice trading with no real money at risk before switching to a live account.
What markets can I trade? +
EliteTrader offers Forex (50+ pairs including USD/KES), Crypto (BTC, ETH, SOL and more), Gold, Silver, Oil, Stock Indices, and individual stocks including Safaricom NSE.
How do I verify my account (KYC)? +
Go to Account → KYC Verification. Upload your National ID or Passport and a selfie. Verification is completed within 2 hours during business hours.
Can I trade on my phone? +
Yes. EliteTrader is fully mobile-responsive. Open it in any mobile browser and all features work including live charts, trading, deposits and withdrawals.